Terms of Use

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1. Agreement to Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you and Xluzarinaz ("Company," "we," "us," or "our") concerning your access to and use of our website xluzarinaz.world (the "Website") and any related services.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you must not use the Website.

2. Company Information

Xluzarinaz
1000 Rue de la Gauchetière O
Montréal, QC H3B 4W5
Canada
Email: team@xluzarinaz.world

3. Eligibility

To use the Website and purchase products, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the Website under applicable laws

By using the Website, you represent and warrant that you meet all eligibility requirements.

4. Products and Services

4.1 Product Information

We make reasonable efforts to accurately display product information, including descriptions, pricing, and images. However, we do not guarantee that all information is complete, accurate, or error-free.

4.2 Dietary Supplement Disclaimer

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. The statements on this Website have not been evaluated by Health Canada, the FDA, or other regulatory authorities. These products are not medicines and do not require a prescription.

Individual results may vary significantly based on factors including but not limited to: age, genetics, diet, exercise, lifestyle habits, existing health conditions, and consistent product use. We make no guarantees or warranties, express or implied, regarding the effectiveness or outcomes of using our products. Results shown in testimonials, if any, are not typical and your results may differ.

You should consult with a qualified healthcare professional before starting any supplement regimen, especially if you have medical conditions, take medications, or are pregnant or nursing. Do not use supplements as a substitute for medical advice or treatment.

4.3 Pricing and Availability

All prices are displayed in the currency indicated on the Website and are subject to change without notice. We reserve the right to modify or discontinue products at any time. We are not liable to you or any third party for any modification, price change, or discontinuation.

5. Orders and Payments

5.1 Order Acceptance

Your order is an offer to purchase our products. We reserve the right to accept or decline any order at our discretion. Order confirmation does not constitute acceptance; acceptance occurs when we ship the product.

5.2 Payment

Payment must be made at the time of order. We accept the payment methods indicated on the Website. You represent that you are authorized to use the payment method provided.

5.3 Order Cancellation

We reserve the right to cancel orders for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspected fraud. If we cancel your order, we will refund any payment received.

6. Shipping and Delivery

Shipping times and costs are estimates and may vary. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control. Risk of loss passes to you upon delivery to the carrier.

For more information, please see our shipping information or contact customer support.

7. Returns and Refunds

Our return and refund policies are outlined in our Return Policy. By placing an order, you agree to the terms of our Return Policy.

8. Intellectual Property

8.1 Our Content

All content on the Website, including text, graphics, logos, images, audio, video, software, and other materials ("Content"), is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. This license does not include:

  • Modifying or copying Content
  • Using Content for commercial purposes
  • Attempting to decompile or reverse-engineer any software
  • Removing copyright or proprietary notices
  • Transferring Content to another person or "mirroring" Content

8.3 Trademarks

Our trademarks, trade names, logos, and service marks are our intellectual property. You may not use these without our prior written consent.

9. User Conduct

When using the Website, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Submit false or misleading information
  • Upload viruses, malware, or harmful code
  • Attempt to gain unauthorized access to the Website or its systems
  • Interfere with the proper functioning of the Website
  • Engage in any activity that could damage, disable, or impair the Website
  • Use automated systems (bots, scrapers) without permission
  • Harass, abuse, or threaten others

10. User Content

If you submit any content to the Website (reviews, comments, feedback), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and distribute such content.

You represent that you own or have the rights to any content you submit and that such content does not violate any third-party rights or applicable laws.

11. Third-Party Links

The Website may contain links to third-party websites or services. We do not control and are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party sites is at your own risk.

12. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR PRODUCTS.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Xluzarinaz and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Montréal, Quebec, Canada.

16. Dispute Resolution

Before initiating any legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us. We will attempt to resolve the dispute within 30 days. If the dispute is not resolved, either party may pursue formal legal remedies.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Return Policy, constitute the entire agreement between you and us regarding your use of the Website and supersede all prior agreements.

20. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes constitutes acceptance of the new Terms.

We encourage you to review these Terms periodically.

21. Contact Us

If you have any questions about these Terms, please contact us:

Xluzarinaz
1000 Rue de la Gauchetière O
Montréal, QC H3B 4W5
Canada
Email: team@xluzarinaz.world